Secure Connection Failed

Spark
1

Hello,

After a couple of weeks of inactivity with SWAN, I am trying to connect to https://swan.web.cern.ch and I get a ‘Secure Connection Failed’ error.

Same issue with https://swan001.cern.ch , 002, …

Is the service down?

Thanks

2

Dear Juan,

There is an incident with the new SSO authentication that also affects other services at CERN:

https://cern.service-now.com/service-portal?id=outage&n=OTG0056729

We will let you know when the issue is solved, sorry for the inconveniences.

Enric

3

Thank you Enric

4

The incident should be resolved now, please check you can log in to SWAN. If it repeats again please check the incident ticket I pasted in my previous message.

5

working fine today
Thanks